To access this content, you must purchase Sales 101.
SALES: Good Business Principles and Etiquette
1. Phone call etiquette – remember it is all about the patient! “Thank you for calling _________ Physical Therapy. This is Ron speaking, and how can I help you?” 2. Excellent customer service. Exceed their expectations. Physical therapy and health care is an over saturated market with lots of competition. Your service and patient experience […]