Policy and Procedure Manual
I am creating a policy and procedure manual for my clinic as I continue to grow. This is where I document events, keep my HIPAA compliance documentation, risk assessments, and I clearly state my policy and procedures for new employees, current employees, and students. The policies are how I want things to be performed with my business or in case of an event. Procedures can be written to explain how things should be performed, like certain treatments, etc. Below is an example policy statement layout. You can use my forms and edit the as needed. I will continue to update this list as a continue to expand my policy and procedure manual.
You can write your individual clinic policy and procedures how you like but here are some of my policy topics to start:
- Discharging patient process
- evaluation procedure
- FL PT practice act
- FL laws and rules for PT (minimal standard of practice)
- Health care clinic
- HIPAA compliance
- HIPAA risk assessments
- Internet security
- Documentation
- Marketing to public
- Medical errors and general risk assessment
- Medicare policy
- Money Back Guarantee Policy
- Opening and closing clinic
- Payment for services
- Pro bono services
- Weekly score cards
- Treatments
- Goals and values of Pursuit
- Accidents
- Testimonial process
- Care Credit policy
- Communication with patient policy
- Cervical pain / headache screening policy